Chapter 7: Alerts and Automated Escalation Desk
1. Purpose#
To triage automated alerts regarding ICU saturation (> 90%), telemetry dropouts (> 60 mins), and referral SLA breaches.2. Scope#
All district inpatient facilities and referral transfer routes.3. Responsibility#
District Nodal Officer and Alert Desk Duty Officers.4. Prerequisites#
Real-time alert monitoring subscription enabled.5. Procedure#
1. Access Alerts Desk at `/district/alerts`.
Click to Zoom
ID: district/d13_alerts
📅 Screenshot Date: 27 Sep 2026
- Triage notifications by operational severity:
- Red: Critical ICU capacity depletion or 100% referral SLA expiration
- Yellow: Facility telemetry stale beyond 60 minutes
- Blue: Informational surge capacity activation notices
- Contact the facility superintendent or bed manager via telephone.
- Record corrective action taken and click Acknowledge Alert.
Click to Zoom
ID: district/d14_alert_ack
📅 Screenshot Date: 27 Sep 2026